Terms & conditions

Bookings

• There is fast and efficient online booking with the "book" function. You can check availability by entering the date of arrival / departure and number of adults. Book by indicating the number and expiry date of your credit card; you will then receive a confirmation reference number that we advise you to keep. The ColorHotel reserves the right to refuse bookings made within 96 hours, when due to technical problems the booking system indicated incorrect data regarding: prices, room categories, dates, number of people per room, validity of the credit card.
• If it is necessary to cancel a reservation, the confirmation number will be needed. See the cancellation policy section.
• All reservations must be guaranteed by a non-refundable deposit to cover the 1st night, payable by bank transfer or by credit card, and will be deemed definitively confirmed only on payment of the deposit. It is your responsibility to send the deposit within the period stated at the time of booking. After the date specified, the hotel will be free to resell the room without further notice. The responsibility for any delays or invalid credit cards will not be attributable to Hotel management. Some rates may require payment of the total stay; in this case the amount is non-refundable and non-changeable. Please check at the time of booking.
• The customer is responsible for the entire amount of the booked stay. In case of modification, cancellation or early departure the booking office must be promptly informed in order to give the possibility to resell the night or nights vacated.
• When checking out, the cost of the nights that the room is left empty will be charged to the account.
• We will try to satisfy your specific requests for room features, but they are not binding, except for the category booked.
• At Color Hotel we are committed to keeping your personal information safe. Our secure server software (SSL) is the industry's standard one and is among the best software available today for secure commerce transactions. All personal information is encrypted, including the credit card number, name and address, so they can not be read as information that travels over the Internet.
• The following credit cards are accepted: MasterCard *, * Visa, Eurocard, ATM cards, Maestro (only those marked with * Credit cards are accepted for online payments)
• Rooms are guaranteed by 3:30pm; Check-out time is by 11am. Both on the arrival day and on the departure day you can still use the services and areas throughout the hotel. A courtesy shower is available for guests who arrive in the morning or spend the day at the hotel after check-out.
• Extending your stay by one or more nights is subject to availability and to a change in fee and / or conditions.
• Hotel vouchers issued are subject to availability and advance booking is essential. They must be spent in full or in partial payment for a service / stay of a higher amount.
• The voucher can not be divided into several periods or several services. Services and treatments not mentioned in the voucher are not included and therefore are available at a surcharge. If the total value of a service / stay exceeds the value of the voucher(s), the price difference must be paid directly. The voucher is not redeemable for cash nor can the remaining amount not used be reimbursed. If a voucher is used only in part, the remaining credit is considered null and void.
• The period of validity of the vouchers can not be extended. After the expiry date it may no longer be used nor will you be entitled to any form of repayment of the outstanding credit.
• An eventual change of name should be agreed before the stay and with the reception.
• For reservations and further information, please contact the hotel directly.
• The photos for each room type are indicatives.

Links

All links provided by the www.colorhotel.it site are given in good faith, and want to offer an additional tool for site visitors.
The ColorHotel is not responsible for the content of these web sites, nor for any links contained.
The inclusion of external links does not imply any endorsement by ColorHotel.